Restrict access
- Keep children, pets and unprotected occupants out of the affected area.
- Avoid tracking contamination into clean rooms.
Sewage backup guide
Sewage Backup Safety Guide
What property owners should know about sewage backups, contaminated water, access restrictions, cleanup and drying.
Do not treat sewage like ordinary water
- Contaminated materials may require controlled removal.
- Cleaning, disinfection and drying should be planned around the actual conditions.
Document the event
- Photograph the affected areas from a safe location.
- Record the time, source and rooms involved.
Get professional guidance
- Sewage backups can involve hidden contamination, porous materials and building cavities.
Important: This guide is general information. It does not replace an on-site assessment, emergency services, qualified trade advice or insurance guidance.