Start a simple timeline
- Record when the loss began or was discovered, who was contacted and when access occurred.
Documentation guide
Restoration Documentation Guide
A practical overview of photos, dates, moisture readings, access notes and work records that may help organize a restoration file.
Take organized photos
- Use wide views, close-ups and room labels.
- Avoid unsafe areas.
Keep work records together
- Save quotes, invoices, equipment notes, moisture records and correspondence.
Separate facts from assumptions
- Record what was observed and what was done without guessing about coverage or legal responsibility.
Important: This guide is general information. It does not replace an on-site assessment, emergency services, qualified trade advice or insurance guidance.