Flood Damage Emergency Response

Immediate priorities

• Stop or isolate the source where safe
• Identify electrical, structural and contamination hazards
• Document affected rooms and contents
• Extract accessible water
• Begin drying and moisture monitoring
• Plan demolition and reconstruction where required

Contaminated or storm water

Water category, duration and affected materials influence the cleaning, removal and drying plan. Outdoor flood water may contain contaminants and should not be treated like a clean supply-line leak.

Call emergency services for immediate danger. Restoration attendance is subject to safe access and crew availability.